Professional Indemnity Claims Handler

  • Job Reference: 51846169-2
  • Date Posted: 13 January 2018
  • Recruiter: Heat Recruitment
  • Location: City, Bristol
  • Salary: £18,000
  • Sector: Underwriting, Claims & Legal, Broking & Account Management, Senior Appointments

Job Description

Professional Indemnity Claims Handler

Salary: £18,000 - £23,000

Location: Bristol

We are currently working with a thriving and progressive Specialist Insurance Broker that are looking to recruit a Claims Handler. This important hire will enable the business to successfully manage its client portfolio and add value. You will work with autonomy within a team of Claims handlers and liaise directly with Senior Management to ensure an efficient claims function.

The success of the organisation is based on staff contribution within the business and you will play a pivotal role in the ongoing development of the claims team.

You will become an expert in negotiation and policy wording to ensure that you are delivering exceptional results that ensure that external and internal relationships with Key stakeholders are maintained.


Management and negotiation of Professional Indemnity claims to a satisfactory conclusion

Identify any underwriting issues that may arise and liaise with underwriting colleagues to rectify

To perform from time to time any other similar duties that may be required by your line manager

Retains a strong focus on professional standards and team results that contribute directly to business success

Looks to maximise business opportunities through building positive customer relationships


Experience within the Insurance Industry and working knowledge of claims is advantageous

Minimum 2:1 Degree in Law

Excellent communication and negotiation skills

Ability to work under pressure and prioritise work load

Ability to use own initiative

Aptitude for dealing with customers calmly and sympathetically